Shipping policy

Handling Time

We strive to get orders shipped within 3 to 5 business day. We ship from Monday – Friday. We do not ship Saturday or Sunday or any USPS holidays. Please also check for additional information in your product description, we do occasionally offer pre-sale merchandise, as well as specialty items that would have extended shipping timelines.

DOMESTIC DELIVERY

Federal Express and USPS are our primary shipping methods. Standard Ground (4-6 business days once your item is packaged and shipped from the warehouse) not include weekends. Orders shipping to Alaska and Hawaii take an additional 2-5 days. Tracking numbers are autogenerated via email when the label is printed, but movement may be delayed based on when scanning occurs. USPS is only shipping method available for U.S. Territories, APO/FPO, with varied shipping times. Tracking is not always available for these locations. We cannot ship to P.O. Boxes.

MULTIPLE SHIPMENTS

The merchandise you order may be filled in multiple packages and may arrive separately. You will not incur additional shipping charges under these circumstances. Your original shipping charge will simply be split across the multiple packages when your order is charged. Shipping to multiple addresses requires placing separate orders.

INTERNATIONAL SHIPMENTS

Please note that most international shipments will incur additional charges (above & beyond the shipping charges). These charges are collected upon delivery and will include brokerage fees, import duties, taxes, etc. The brokerage charges are assessed by FedEx, but the duties and taxes are assessed by your country of residence. Every country and every shipment vary.

International shipments are subject to delays. They can be delayed by customs or quoted for a delivery time into the country and not necessarily to your location. When shipping internationally, allow an extra day or two for delivery to account for these possible delays.

INTERNATIONAL DELIVERY

Federal Express International is our primary shipping method. Fedex International tracking is available for most destinations and an estimated delivery date is also available. For FedEx specific shipping information, please visit: Fedex Global Trade Manager. Fedex International Economy times varies by location. We ship FedEx International Ground to Canada Only.

Import Duties, Fees, and Taxes:

All orders shipping to a destination outside of the USA are subject to the import duties, fees, and taxes of the destination country.

Delays in delivery may occur if your package is randomly selected by your country's Customs Department or Agency for inspection.

We have no control over the process or additional charges associated with the delivery and importation of your order (package) into your country. We do not benefit in any way from these charges, and we work closely with our carriers to ensure as few delays as possible.

We are not responsible for any duties, fees, or taxes that are incurred during the delivery of your order/package.

Please note that it is your responsibility to obtain any necessary governmental permission an/or documentation for import approval, as well as to verify and pay all import charges including duties, fees, and taxes.